1. Current payment path: Patreon
Memberships and paid access to Cibola 8 are currently concluded and billed via Patreon (patreon.com/Cibola). Withdrawal, cancellation, refunds, and payment disputes for those memberships follow Patreon’s consumer disclosures and terms. Patreon handles membership payment; we provide technical service access.
2. Baseline under German / EU consumer law
Consumers generally have a 14-day withdrawal right for distance contracts (§ 312g BGB). The fact that AI outputs or software use cannot be “returned” does not by itself remove that right.
3. Early expiry for digital content
For digital content (not on a tangible medium) or digital services, the withdrawal right may expire early (§ 356(5) BGB) when, among other things:
- you expressly consent to performance beginning before the withdrawal period ends,
- you acknowledge that you then lose the withdrawal right, and
- you receive confirmation on a durable medium (e.g. email).
Those notices and checkboxes appear in Patreon checkout. Immediate unlock and immediate AI use are the typical case for early expiry — but only if checkout meets the statutory conditions.
4. What to do if something goes wrong
- Charges / membership / cancellation: Patreon first.
- Technical access / app / content: Horizons@cibola.world.
5. Later mana purchases outside Patreon
If we later offer digital packs via another provider (e.g. Lemon Squeezy), that checkout’s withdrawal/consent flow applies. Until enabled, this section does not apply.
6. Model withdrawal form
Only if a withdrawal right still exists and Patreon is not the correct addressee:
Jan Weigmann
c/o Autorenglück #37909
Albert-Einstein-Straße 47
02977 Hoyerswerda
Email: Horizons@cibola.world
I hereby withdraw from my contract for the following service: …
Ordered on / received on: …
Name: …
Address: …
Date / signature (if on paper): …
7. Note
Unjustified chargebacks after digital performance may lead to access suspension. Raise payment issues via Patreon first, or contact Horizons@cibola.world.